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Problem description
Possible malfunction
reason
Action taken
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1,
Data
cable between head and print head connection board is
not well connected
2,
Print
head PCB flat cable chip defective
3,
Print
head connection board, print head control board or PCI
card defective
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1, Switch
data cable to identify the problem
2, No
excessive ink at nozzle face, ink prime, check air
pressure and
3, Power
off, check data cable connection
4, Replace
head if it is defective, Replace
PHCB or PCI card if they are defective
5, Check
if voltages are normal
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1, Vacuum
pressure too high/low
2, Voltage
too low
3, Print
head worn out
4, Ink
viscosity too high
5, Print
head temperature too low
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1, Power
off, reconnect data cable
2, Switch
data cable to identify the problem is from head or
others
3, Replace
with new PCB(s)
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1,
Media loading not aligned
2, Force not even from pinch rollers
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1,
Load media carefully
2, Adjust spring force
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1, Ink
level sensor wire broken
2, No
24V output from ink board
3, Ink
pump damaged
4, Ink tube from tank to pump damage
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1, Replace
level sensor wire
2, Replace
ink board
3, Replace
ink pump
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1, Encoder
dirty or loss
2,
Something stops the carriage
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1, Check
Encoder/Encoder ruler
2,
software problems
3, Check print head control board
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1,
X-axis
(carriage) slips
2, Y-axis
(pinch rollers) slips
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1,
Tighten pulley screws
2, Tighten rod joint screws
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1, Machine
not powered on
2, USB
cable problem
3, USB
board problem
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1, Turn
on machine
2, Replace
USB cable
3, Replace
USB board
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1, Optical
sensor defective
2, Feeding/taking-up
PCB defective
3, No
24V input
4, Motor Defected
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1, Replace
optical sensor
2, Replace
feeding/taking-up PCB
3, Check
24V power supply
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1, Air
leakage
2, Air
pump problem
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1,
Check air
supply system
2, Replace air pump
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1, Panasonic
servo drive has parameter wrong setting
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1,
set
to right parameters
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PA
02 = 0
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10
= 15
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11
= 15
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12
= 1000
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13
= 3
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14
= 50
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15
= 30
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20
= 300
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1st
Channel 21 = 0
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41
= 0
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42
= 3
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4B
= 2380
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